Privacy Policy

Information we collect

We collect the information you voluntarily submit through our forms, which may include your name, company name, email address, phone number, shipment details, carrier identifiers, and any documents you choose to upload. We may also collect basic technical information such as browser type and pages visited.

How we use information

• To respond to quote requests, inquiries, and applications
• To arrange and perform transportation services
• To maintain business and compliance records
• To improve this website and our communications

How we share information

We do not sell personal information. We may share information with service providers who support our operations, such as hosting and database providers, and with third parties when required by law or necessary to complete a shipment you requested.

Data storage and security

Form submissions and uploaded documents are stored in access-controlled systems. Uploaded documents are held in a private storage location and are not publicly accessible. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention

We retain submissions for as long as needed to respond to your request and to meet business and legal recordkeeping requirements.

Your choices

You may request access to, correction of, or deletion of information you submitted by contacting us using the details below. We will respond consistent with applicable law.

Children's privacy

This website is intended for business use and is not directed to children under 13.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent update.

Contact

Zen Freight LLC, 12718 SE 297th Ct, Auburn, WA 98092. Phone (425) 380-0111.